Reference

Open planet88 Privacy Policy Clearly

The planet88 Privacy Policy shows what we collect when you open an account, verify your phone, browse from a mobile browser in Surabaya, or use a wallet route.

Account data explainedWallet records coveredAccess requests available
planet88 Open planet88 Privacy Policy Clearly
CONTACT ROUTES

Switch to the Right Privacy Contact

A clear contact route helps when a Privacy Policy question concerns your account rather than a general enquiry. Sign in first when possible so we can match your request to the correct account record; if login is unavailable, use the contact route shown on the site and include only the details needed to locate the issue. We can also check a wallet status or payment receipt without asking you to post sensitive data publicly.

Team online

Account data request

Ask us to locate, correct or explain account data after you complete phone verification. We use the account path to connect your request with the right profile and reduce mistaken changes.

Wallet record question

For DANA, OVO, GoPay or QRIS records, send the payment reference shown in your account rather than a wallet password. We use that reference to check the related status.

Access concern

If the Privacy Policy page or account route does not open on your phone, tell us your browser and device path. We can direct the request without asking for your secret login details.

DATA PRACTICES

Browse planet88 Privacy Controls

We keep the Privacy Policy practical by connecting each data category to an account action you recognise.

Account details

We use the details you submit to create and maintain your account, confirm contact ownership and respond to account questions. Phone verification comes before account access so the request can be matched correctly.

Cookie choices

Cookies can remember sign-in state, page preferences and security signals in your browser. You can manage browser cookie settings, though removing them may require another login or affect policy-page access.

Security records

Login time, device and browser signals help us identify unusual account activity. If a sign-in appears unfamiliar, we may ask you to complete an account check before changing access details.

Payment references

A DANA, QRIS, bank transfer or virtual account reference helps us match a status question to the correct account. We do not need your wallet password to investigate that reference.

Retention questions

Some records remain after a request because account, security or payment checks may require an audit trail. Ask us which category applies and why the relevant record still needs to remain.

Change requests

You can request a correction or ask about deletion where local law permits. Include your account contact and the specific data field, while keeping passwords, codes and wallet credentials private.

Check Privacy Policy Answers Before Opening

These Privacy Policy questions focus on the account steps you are most likely to take before opening an account in Indonesia. We cover phone verification, mobile browsing, wallet references, cookies, retention and contact routes so you know what to expect before sharing account details.

It covers account details, phone verification, browser and device signals, cookies, support messages, login records and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account use.

Phone verification helps us confirm contact ownership before account access and connect a privacy request with the correct profile. It also helps us respond to unusual login or account-change activity.

Where local law permits, you can contact us to ask what eligible account data we hold. Sign in first when possible, identify the requested category, and provide only details needed to locate your profile.

We use the transaction reference linked to your account to check payment status and answer a data question. We do not need your DANA or QRIS password, verification code or wallet login.

Yes, you can request a correction or ask about deletion where local law permits. Some account, security or payment records may remain when retention is needed to resolve a status or protect access.

Cookies may preserve sign-in state, preferences and security signals in your mobile browser. If you remove them, we may ask you to sign in again, and some account-linked policy actions may need a fresh session.

Use the contact route shown on the site and state whether your request concerns account data, cookies, security records or a payment reference. Never include a password, wallet credential or one-time code.